Returns & Exchanges
At Solstice Sunglasses, we want you to be completely satisfied with your purchase. If you are not happy with your frames, you may return them in their original, unworn condition within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the sunglasses in their original designer case and packaging, ensuring all tags and authenticity cards are included to avoid restocking fees.
Attach the Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing